Frequently asked questions

🛍️ What kinds of party rentals do you offer?

We offer a wide variety of rentals to make your event unforgettable:

🎈 Inflatable Rentals

• Bounce Houses (Standard & Themed)

• Bounce Houses with Slides

• Water Slides (Various Heights)

• Toddler Units

• Obstacle Courses

• Interactive Inflatable Games

• Water Games

🪑 Event Essentials

• Tables & Chairs

• Premium Frame Tents

• Lighting

• Generators

• Event Linens

📸 Event Enhancements

• Photo Booth Rentals

• Balloon Designs

• Themed Backdrops

• Custom Event Decor Packages

📅 Event Services

• Extra Rental Hours

• Overnight Rentals

• Setup & Takedown

• Cleanup Services

• Full Event Planning

• Event Supervision

• Custom All-Inclusive Packages

📍 What areas do you serve?

We proudly serve Cape Coral and surrounding areas within 30 miles, including:

• Fort Myers

• North Fort Myers

• Port Charlotte

• Punta Gorda

• Lehigh Acres

• Estero

• Bonita Springs

• Alva

• San Carlos Park

• Matlacha

• Pine Island

• Bokeelia

• Saint James City

• Burnt Store Marina

📌 Note: Naples and Marco Island are just outside our standard delivery range but may be accommodated for larger events or premium bookings. Please contact us directly.

📦 What’s included with my rental?

All rentals include:

• Delivery

• Setup and Takedown

• Extension cords, stakes, and safety equipment

• Instructions for use

Optional add-ons include: generators, party packages, overnight rentals, and more.

⏰ How long is a standard rental period?

Most rentals are for a full day (6–8 hours). You can also book:

• Extra rental hours

• Overnight rentals

• Multi-day rentals (great for weekend events)

🧽 Are your inflatables and equipment cleaned?

Absolutely! Cleanliness and safety are top priorities. Every unit is:

• Fully cleaned and sanitized between rentals

• Inspected before delivery

• Set up securely and safely by trained staff

🌧️ What happens if it rains?

We offer weather-friendly policies:

• You can reschedule your event due to bad weather with no penalty.

• If it rains after delivery, refunds are not available, but we’ll work with you to make the most of the time you have.

🔌 Do I need power or water access?

Yes. Most inflatables require:

• Standard power outlet (we provide extension cords)

• Water slides require a water hose hookup (standard garden hose)

If power or water isn’t available, you can rent a generator from us.

💳 How can I pay for my rental?

We accept:

• All major credit/debit cards

• Online payment through our website

• Cash upon delivery (deposit may be required)

A deposit may be required to reserve your date.

❌ What is your cancellation policy?

• Cancel 10+ days in advance: No charge

• Cancel within 10 days: $50 cancellation fee

• Cancel after setup or on event day: Full amount due

• Weather-related cancellations: Reschedule or refund available (must be before 8 AM on event day)

📝 Do I need to sign an agreement?

Yes. All customers must sign a Rental Agreement and Release of Liability at delivery. This ensures you understand the safety rules and care instructions for the equipment.

👧 Is adult supervision required?

Yes. An adult must supervise inflatables at all times. For larger events, we offer Event Supervision services — our trained staff will handle safety so you can relax!

🎯 Can I customize my event?

Yes! Choose from:

• Custom Balloon Designs

• Themed Backdrops

• Full Event Planning Services

• Custom Packages to fit your budget and party size

📞 How can I contact you?

You can reach us by:

• Phone: (941) 661-0890

• Email: 3thepartycrew@gmail.com

• Online: https://the3partycrew.com

Or use our website’s Contact Form to request a quote or ask a question!

Still have a question?

If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!